A Turn Around with 360 Degrees
Struggling to gain feedback on your work performance? Do
you receive conflicting information that leaves you baffled
and demotivated? Chances are you and your organisation
could benefit from implementing a 360-degree feedback
360-degree feedback (sometimes referred to as multi-rater
appraisals or multi-source feedback) is designed to gain
valuable insight into your work behaviour by gathering
appraisal information from various sources. No longer is
feedback unilateral rather it is gained from peers, direct
reports, managers and even internal and external clients
(see fig 1).
This is a powerful approach to professional development
as individuals are naturally more responsive when they
receive consistent feedback from different sources rather
than just one person.
They can be assured the feedback
will be highly detailed and accurate, and as the feedback is grouped, assessors can be certain
This promotes a focus on a person s strengths, which acts as a greater catalyst
for change and ultimately improves individual motivation and organizational performance.
The 360-degree process we use most is the leadership Styles Inventory (LSI) which has
proven very useful in one on one executive coaching and for leadership teams. Our clients
have found it transformational. There are many others too. Please call me on 1800 68 67 69 if
you would like to talk more about any 360-degree assessments.
It is 10 years since the first What s
Happening Newsletter was written for
our members. Back then they were
sent by fax! In that time we have
highlighted many topics and had all
types of feedback.
Thank you for
reading it I truly hope this snapshot of
organisational topics is food for
thought. A big thank you to all the
HAPPENING PEOPLE consultants past
and present who have contributed their
thoughts and comments.
New Enhanced Site
If you haven't visited
HappeningPeople.com for some time, it
is worthwhile checking it out as it has:
1. Some very cool new pics loaded;
the people management consulting
section and corporate training are
2. A new on line professional
development TV show with guest
Lisa Watts from Fairfax discussing
organisational change and
If you like what we do please share it, if
not please let me know.
Kind regards, Sam