| "Our Guarantee - If you do not see improved results we will work with you until you do" - Samuel Day, Managing Director Happening People | | "Happening People are highly responsive to the dynamic needs of the Nine Network, delivering cost savings and great people focused results" - Scott Soutar, Station Manager Nine Network Australia | | "We experienced measurable performance change…" - Matt Newcombe, TSA Employment Plus | | "We have grown our business thanks to Happening People" - Mark Flinn, Principal & Wealth Manager, Yellow Brick Road | | "Happening People was able to design solutions which effectively tapped into the idiosyncrasies of our teams" - Elaine Wilson, HR Director, Boehringer Ingelheim |
What's Happening
The newsletter for switched on people
Issue 16 October 1999

Motivate People for Action

I was reading a article in an addition of TELCALL which is the official publication of the Australian Telemarketing and Call Centre Association.
The article gives an overview of the ‘rules’ to motivating your people.  They are useful for sales people, and customer service people and can be applied to any industry.

Rule 1
– Link motivation to individuals needs.  If there’s no need than there’s no motivation.  A similar concept used for customers.

Rule 2 – Involve the team in decisions with regard to motivational programs.  In other words get their buy in.

Rule 3 – Separate out the motivational budget.  Often if it isn’t budgeted for it doesn’t happen.

Rule 4 – Offer a balance to employees.  This includes training and development, recognition, incentives and fun.

This isn’t rocket science, but its valuable to achieving organisational performance measures.

If you are designing a strategy involving any of these, feel free to call we would be happy to comment or help out.


Personal Genius

Our Professional Development Tools include books and tapes on a range of topics which people use in there own time at home when they have an opportunity. 

We offer these in addition to our corporate and public training programs.

Personal Genius is the name of one tape and although the name is a little ‘out there’ the tape is great. It taps into the brain’s capacity to learn. 

This tape allows your imagination and powerful inner resources to draw on and build your knowledge. 
It is a valuable tool to use before studying, learning, writing and problem solving. 

If you would like to know more about this one for yourself or your people, please call us.


Personally Speaking

Well we have been in our new offices for almost a year!  Its time to cut our old phone number off.  So if you have us in your speed dial make sure it's our number below.  Talk to you soon. 

1800 68 67 69

Kind regards,
Sam Day


  → Back to index of 'What's Happening' newsletters



Site Information

HP Public Relations

Corporate Training
Executive Coaching
People Management
Management Resources
Newsletter Archive
On-Line PD TV
Contact Us
Site Map
Terms & Conditions
Linking to Us
Careers at HP

Happening People Latest news

Latest News
Stay ahead and up to date with our free quarterly newsletter "What's Happening"'
Find out what the HR industry will be talking about next and how it will effect you.

A value is required. Minimum number of characters not met. Exceeded maximum number of characters.

A value is required. Minimum number of characters not met. Exceeded maximum number of characters.

A value is required. Minimum number of characters not met. Exceeded maximum number of characters. Invalid format.

Check out our 80+ back issues here
© Happening People 2011. All Rights Reserved.