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Below are our media releases sent to agencies in Australia. Simply scroll down to read them in full.
If you would like a copy of interviews we have completed for newspapers or articles which have been published in trade journals please contact one of our offices.
24th May, 2001
Workplace Worries? Solve Them Online
Every great performer needs a coach or sounding board and from today all people in corporate Australia can throw their workplace question on-line for advice.
This is a first for Australians; free advice from Australian Management Consultants.
"The workplace is a very busy place and getting a hold of the person you need can be difficult", says Sam Day, Managing Director of Training and Management consultancy, Happening People.
"Now people can simply email workplace issues to one of our management consultants and get the answers ready for a meeting," says Mr Day.
The type of workplace questions range from;
- How do I motivate an apathetic employee, to
- I hate selling, but that’s my job.
Senior executives to call centre operators will get better results in the workplace when they get coaching. Check out online workplace coaching – be one of the first in Australia, at Happening People.
Media Contact
Irina Burgess
Consultant, Happening People Pty Limited
Phone: (02) 9386 0055
Samuel Day
Managing Director, Happening People Pty Limited
Phone: (02) 9386 0055
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1st February, 2000
Terrible Training
Not only will 50,000 volunteers need training for the games but call centres and service organisations are already delivering customer service programs to meet the needs of an estimated 2 million visitor during the games.
With so many employees undergoing workplace training the market is stretched to find corporate training consultants with the experience and qualifications necessary to get the results organisations need from corporate training.
'Australian organisations are undergoing extensive training at this time particularly in Customer Service. This is great for service levels to the Australian people but organisations need to beware'. said Managing Director Samuel Day, of Happening People Pty Limited - corporate training consultants.
'Many of the best training consultants are training through to September and beyond. This means that organisations who outsource their training needs will need to carefully check training consultants experience and national qualifications to enure that they get the results out of their employee training programs.' Mr Day said.
Mr Day said, 'In many cases it may be necessary to delay training until after the Olympic Games, if possible, to ensure that you get the best training consultants for your organisation or risk a poor performance return on your training dollar.'
With thousands of training companies registered in Australia its time to wake corporate Australia to check your training consultants experience.
Media Contact
David Siebert
Project Manager, Happening People Pty Limited
Samuel Day
Managing Director, Happening People Pty Limited
Phone: (02) 9386 0055
Top
25 October, 1999
Olympic Visitors and Australian Service?
The race is on to train customer service people Australia wide to meet the service expectations of more than 2 million visitors during the Sydney 2000 games.
Call centres and service organisations are already delivering customer service programs to meet quality standards, which will enhance of level of service delivered in Australia in September 2000.
"Visitors and indeed residents of Australia can expect, superior service as call centres and service businesses train thousands of people in the lead up to the games" said Managing Director Samuel Day, of Happening People Pty Limited - corporate training consultants.
"This is an exciting time for the customer service industry" said Mr Day, "Visitors will experience our unique style of polite, easy going, honest but effective service".
With the worlds eyes on Australia next year corporate organisations will need to deliver a customer service gold medal performance.
Media Contact
Kaylene Grieve
Training Manager, Happening People Pty Limited
Samuel Day
Managing Director, Happening People Pty Limited
Phone: (02) 9386 0055
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Copyright © 2001 Happening People Pty Ltd
All Rights Reserved
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